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FAQs info about our mobile app
General questions:
Discover everything you need to know about our AI-powered marketplace.
Amicare is a health tech start-up that operates as an AI-powered marketplace app. It's connects trusted and vetted caregivers to seniors or care seekers who are interested in on-demand home care services.
Amicare utilizes advanced AI technology to match caregivers with seniors or care seekers based on their specific needs and preferences. This creates a more personalized experience. Users can create profiles, browse available caregivers, and schedule appointments through our intuitive platform.
To find a caregiver on Amicare, simply create an account and complete your profile. Once your profile is set up, you can browse through the available caregivers in your area using our search filters to find the most suitable match for your needs.
Yes, we believe in empowering our users to make informed decisions. You have the freedom to choose a caregiver who best meets your requirements. Our platform provides detailed caregiver profiles, including qualifications, experience, and user ratings to assist you in making an informed choice.
Amicare carefully vets and verifies all caregivers before they join the marketplace. We ensure that they possess the necessary qualifications, experience, and background checks to provide high-quality care. We also encourage users to rate caregivers based on their experiences to ensure transparency.
Amicare allows care seekers to search for caregivers based on their specific requirements. You can filter caregivers by location, availability, language proficiency, among others. Additionally, caregiver profiles provide detailed information about their background, qualifications, and ratings from other care seekers to help you make an informed decision.
Once you have found a caregiver who matches your requirements, you can request their services directly through the Amicare mobile app. The caregiver will receive your request and can either accept or decline it based on their availability. Once the request is accepted, you can communicate with the caregiver to discuss further details and schedule the care services.
Amicare facilitates secure and convenient payment transactions between care seekers and caregivers. The platform offers multiple payment options, including credit/debit cards. Payment is made directly through the platform, ensuring a hassle-free, safe and transparent process.
Caregivers on Amicare offer a wide range of services, including assistance with daily activities, medication reminders, companionship, and light housekeeping.
Currently, Amicare is available in Toronto. We are gradually expanding our services to cover a wider area. Please check our website or contact our support team to see if Amicare operates in your location.
Booking care sessions
Learn everything you need to know about booking a care session on Amicare
Once you have found a caregiver who matches your requirements, you can request their services directly through the Amicare mobile app. The caregiver will receive your request and can either accept or decline it based on their availability. Once the request is accepted, you can communicate with the caregiver to discuss further details, schedule the care services, and move forward with payment.
Payment for caregiving services on Amicare is handled securely through our platform. We accept various payment methods, including credit/debit cards, to provide convenience and security
We understand that plans may change, and we provide flexibility to accommodate your needs. You can reschedule or cancel an appointment by contacting the caregiver directly through our messaging functionality. However, we recommend communicating any changes as early as possible to ensure a smooth experience.
Care givers:
Everything you need to know about care givers on our platform
Amicare takes the safety and trustworthiness of caregivers seriously. Each caregiver undergoes a rigorous screening process, including background checks and verification of qualifications. Only caregivers who meet our strict criteria will be active on the marketplace.
Caregivers on Amicare offer a wide range of services, including assistance with daily activities, medication reminders, companionship, and light housekeeping.
Once you have found a caregiver who matches your requirements, you can request their services directly through the Amicare platform. The caregiver will receive your request and can either accept or decline it based on their availability. Once the request is accepted, you can communicate with the caregiver to discuss further details and schedule the care session.