Privacy Policy

Last modified: March 03, 2025

  • Information We Collect
  • How We Use Your Information
  • How We Share Your Information
  • Cookies & Tracking Technologies
  • How We Protect Your Data
  • Your Privacy Rights (PIPEDA Compliance)
  • Data Retention
  • Third-Party Links & External Websites
  • Updates to This Privacy Policy
  • Contact Information
  • Contact Information

At Amicare (www.amicare.io), we respect your privacy and are committed to protecting any personal information we collect through our website. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website.

Important Note: This Privacy Policy applies only to the Amicare website (www.amicare.io) and does not govern the Amicare mobile app, which includes transactions, caregiver matching, and in-app payments.

Information We Collect

When you visit our website, we may collect:

Personal Information (Provided by You)

  • Name, email address, and phone number (when you contact us or subscribe to newsletters).
  • Any information you voluntarily submit via contact forms or surveys.

Automatically Collected Information (Website Analytics)

  • IP address, browser type, and device information.
  • Website activity (pages visited, time spent on pages, referral sources).
  • Cookies & tracking technologies (see Section 4 for details).

3. Non-Personal Information

  • Aggregated data (e.g., number of website visitors).
  • Trends and insights based on user behaviour.

We do not collect payment information or sensitive data on this website.

How We Use Your Information

Amicare uses collected data to:

  1. Provide and improve website functionality.
  2. Respond to inquiries, support requests, or newsletter subscriptions.
  3. Analyze website traffic and user behavior (Google Analytics).
  4. Prevent fraud, security threats, or unauthorized access.
  5. Comply with legal and regulatory requirements.

We do not sell or rent your personal data to third parties.

How We Share Your Information

Amicare does not sell your data, but we may share it with:

  1. Third-Party Service Providers – Web hosting, analytics (Google Analytics), email marketing platforms.
  2. Legal Authorities – If required by law (e.g., government requests, court orders).
  3. Business Transfers – If Amicare is acquired, merged, or undergoes a restructuring.

Third parties are required to protect your data and use it only for authorized purposes.

Cookies & Tracking Technologies

Amicare uses cookies and similar tracking tools to enhance your browsing experience.

  1. Essential Cookies – Required for basic website functions.
  2. Analytics Cookies – Track visitor behaviour (Google Analytics).
  3. Marketing Cookies – Help improve ad targeting (if applicable).

You can manage or disable cookies in your browser settings.

How We Protect Your Data

  1. Encryption & Secure Servers: We use industry-standard security protocols to protect stored data.
  2. Limited Access: Only authorized personnel can access personal data.
  3. Regular Security Audits: We monitor and update our security measures.

No online system is 100% secure, but we take all reasonable precautions to protect your data.

Your Privacy Rights (PIPEDA Compliance)

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  1. Request access to your data.
  2. Correct inaccurate personal information.
  3. Withdraw consent to data collection (e.g., unsubscribe from emails).
  4. Request data deletion (subject to legal limitations).

To exercise these rights, contact us at [email protected]

Data Retention

  1. We keep personal data only as long as necessary to fulfill the purpose for which it was collected.
  2. Website analytics data may be stored for up to 24 months for performance improvements.

After the retention period, data is securely deleted or anonymized.

Third-Party Links & External Websites

Amicare’s website may contain links to third-party websites (e.g., government resources, healthcare blogs).

  1. These sites have separate privacy policies that we do not control.
  2. Clicking external links means you assume any risks related to data collection on those sites.

We recommend reviewing the privacy policies of any third-party websites you visit.

Updates to This Privacy Policy

  1. Amicare reserves the right to update this Privacy Policy at any time.
  2. Changes will be posted on this page, and continued website use means you accept the updates.

Contact Information

For questions about these Terms, contact us at:

📧 [email protected]
📍 Amicare HQ: 18 King Street East, Suite 1400 M5C 1C4 Toronto, Ontario